Empowering careers at ARJO
At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?
This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.
Position: Medical Delivery Driver (SET Contract Technician)
Location: Field based - Belfast
Contract Type: Full time, Permanent
Work Hours: 37 hours per week, Monday to Thursday, 9:00am to 5:00pm, Friday, 9:00am to 4:30pm (including a 30 minute unpaid lunch break)
Salary: £24,683 per annum
The impact you will have
At Arjo, we help healthcare providers improve the lives of people facing mobility challenges. We're looking for a Medical Delivery Driver (internally known as a SET Contract Technician), to join our Rental Operations team in Belfast, supporting the South Eastern Trust by delivering, installing and collecting specialist medical equipment used in hospitals, care homes and community healthcare settings.
This is a varied, hands-on role that combines driving, customer service and equipment support. You'll work directly with healthcare professionals, helping ensure patients have access to the equipment they need when they need it.
What You'll Be Doing
- Developing and maintaining a strong understanding of Arjo products, alongside company, customer and local Health & Safety requirements, to ensure all work is carried out safely and professionally.
- Supporting the delivery, installation and collection of medical equipment, as well as wider rental operations, in line with operational requirements.
- Sharing customer feedback, observations and improvement suggestions to help enhance Arjo's products, services and customer experience.
- Working closely with the South Eastern Trust Administrators to coordinate schedules, manage appointments and proactively escalate any delays or operational issues.
- Delivering, installing and collecting specialist medical equipment across the South Eastern Trust region.
- Carrying out equipment exchanges, collections and cleaning in line with infection control procedures.
- Completing electronic job records and associated documentation accurately and within agreed timescales.
- Communicating effectively with healthcare staff and customers to arrange and complete scheduled visits.
- Providing a professional and courteous service when visiting hospitals, care homes and community healthcare settings.
- Maintaining high standards of cleanliness, safety and presentation for company vehicles and equipment.
- Reporting equipment defects, service concerns and customer feedback to support continuous improvement.
- Supporting wider delivery, logistics and rental operations as required.
What We're Looking For
- Previous experience in a delivery, driving, logistics, healthcare support or customer-facing role.
- Understanding of Quality and Health & Safety principles, with a commitment to working safely and maintaining high standards.
- Able to prioritise work, amend priorities and recognise when to escalate matters.
- Proficient written, communication skills and customer service skills.
- Ability to work independently and manage a varied workload.
- Good attention to detail and accurate record-keeping skills.
- A positive and professional approach when working with customers and healthcare professionals.
- A good level of physical fitness, including the ability to move and handle medical equipment safely.
- Hold a full UK driving licence.
What We Offer
At Arjo, you'll be part of a team that makes a real difference to patients and healthcare providers every day. In return for your commitment, we offer comprehensive training, ongoing support and opportunities to develop your skills and career. As part of our team, you'll benefit from:
- Comprehensive training and support to help you succeed in your role.
- Opportunities for career development and progression.
- A supportive and collaborative working environment.
- The chance to support South Eastern Trust across Northern Ireland.
- The opportunity to work for a recognised Great Place to Work organisation.
Why Join Arjo?
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.
Arjo is proud to be Disability Confident Committed, demonstrating our dedication to inclusive employment practices. If you require any reasonable adjustments for the interview please do request via the application process. We have pledged to the Armed Forces Covenant, supporting those who serve or have served in the armed forces. As a member of the Mental Health Charter, we are committed to promoting mental well-being in the workplace. Additionally, we are honoured to be recognized as a Great Place to Work in 2025 and 2026, reflecting our commitment to creating a positive and rewarding workplace for all.
Due to the nature of this role, the successful applicant will be required to undertake an Enhanced AccessNI check prior to commencing employment.
Please be aware that by applying for this role you are giving Arjo permission to store your information.
About Arjo
At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.
For more information about Arjo visit www.arjo.com