Clinical Product Specialist - Cape Town, South Africa

Empowering careers at ARJO 

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too? 

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges. 

The Clinical Product Specialist is responsible for providing clinical and product support while driving commercial growth across the Western Cape region. The incumbent will manage and develop the clinical product portfolio through strategic customer engagement, clinical education, product training, data-driven business planning, and close collaboration with internal and external stakeholders. 

This role serves in supporting healthcare professionals across acute care facilities including private hospital groups, independent healthcare facilities, and public sector institutions, but not limited to these. 

The Clinical Product Specialist will identify growth opportunities, drive product adoption, support tender and sales activities, and ensure customers achieve optimal clinical outcomes through the effective utilization of the company's products and solutions. 

The successful candidate will demonstrate strong clinical knowledge, commercial acumen, analytical capability, and stakeholder management skills to achieve sustainable business growth while delivering exceptional customer support. 

Key Responsibilities: 

• Clinical and Product support based upon product demonstrations and in-service training to healthcare professionals and end users.  

• Supporting product evaluations, trials, implementations, and conversions within healthcare facilities.  

• Responding to customer enquiries and provide timely clinical and product support.  

• Maintain a thorough understanding of clinical practice trends, customer needs, and competitor activity within the territory.  

• Develop and maintain strong relationships with clinicians, nursing staff, procurement teams and key opinion leaders. 

• Sales reporting on activities, planners, rolling forecasts, market intelligence and commercial growth 

Qualifications & Experience

• Relevant Clinical qualification in nursing or medical sciences 

• 2+ years of experience as a product specialist or clinical product specialist 

• A confident individual with strong communication and interpersonal skills to guide collaboration of stakeholders within business units 

• Demonstrated experience supporting healthcare professionals within both public and private hospital or clinical environments. 

• Proven ability to achieve commercial objectives and support sales growth.  

• Strong analytical capability with experience interpreting sales and business data.  

• Experience working with cross-functional teams and multiple stakeholders. 

Skills & Attributes 

• Strong clinical acumen and product expertise.  

• Commercially focused with a strong customer-centric mindset.  

• Excellent presentation, training, and facilitation skills.  

• Strong analytical and problem-solving abilities.  

• Excellent verbal, written, and interpersonal communication skills.  

• Ability to influence and engage diverse stakeholder groups.  

• Strong territory planning and organizational skills.  

• High level of ownership, accountability, and attention to detail.  

• Ability to manage multiple priorities in a dynamic healthcare environment.  

• Collaborative approach with strong relationship-building capabilities.  

• Results-driven with the ability to translate strategy into action. 

What we will offer in return

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development. 

Why diversity matters to us 

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.