Rental Contract Administrator 1

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Job Title: Rental Contract Administrator

Location: Houghton Regis, Bedfordshire

Contract Type: Full Time, Permanent

Hours: Mon-Fri, 09:00-17:00 (1 hour lunch)

Join Our Team and Make a Difference!

Are you ready to embark on a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges? This is your opportunity to become a vital part of our team as a Rental Contract Administrator.

The Impact You Will Have

As a Rental Contract Administrator, you will play a crucial role in ensuring all rental contract and revenue administration tasks are completed efficiently. You will investigate and resolve any associated queries within agreed timeframes. If you enjoy a varied working day and want to work for a large company that feels like a family, this role is perfect for you!

Key Responsibilities

• Set up and maintain all types of rental contracts, including special pricing.
• Manage the complete workload for Rental contracts and revenue administration
• Manage and update dispute cases to resolution stage
• Ensure credits/debits are issued within the specified timeframe, following company processes and authorisation levels
• Collaborate with the wider business to provide guidance and suggest solutions after root cause analysis
• Complete all rental contract and manual invoicing within the required month.
• Ensure objectives and targets are met
• Maintain the Rental Partnering Sheet to ensure data reflects live information in SAP
• Fulfil any additional rental contract tasks or projects as requested
• Seek business, process, and procedure improvements/updates and highlight them through the appropriate channels

Essential Skills/Experience

• Experience in resolving credit queries
• SAP Experience is desirable but not essential
• Good working knowledge Microsoft Office tools - Excel (including pivot tables), Outlook, Word, and PowerPoint
• High level of attention to detail and numeracy
• Demonstrates the importance of customer service
• Methodical, analytical, and logical thinker
• Can demonstrate a supportive, coaching style of work
• Confident on the telephone with a good manner both internally and externally
• Able to interact with staff at all levels across the business
• Take ownership of workload
• Organised and able to prioritize key tasks accurately

What you can Expect:

• Hybrid Working: Enjoy a balanced work-life with 2 days working from home and 3 days in the office
• Collaborative Environment: Thrive in our Head Office where teams share knowledge and experience
• Long Service Awards: Many of our employees have long service awards, reflecting our supportive and rewarding work environment
• Employee Recognition: Celebrate your achievements with our Hero Awards and Employee of the Month program
• Additional Perks: Benefit from the on-site gym, eye care vouchers, a cycle to work scheme, a perks app, discounted gym memberships, and more!

What we will offer in return 
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development. 

Why diversity matters to us 
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.

Please be aware that by applying for this role, you are giving Arjo permission to store your information.

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About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com