Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position: Tenders Specialist
Location: Houghton Regis
Job Type: Full Time, Permanent Contract

Work Schedule: Monday – Friday, 9am – 5pm

The Impact You Will Have

As a Tenders Specialist, you will produce professional proposal content that clearly articulates our organisation’s value proposition. You will introduce and implement all necessary proposal procedures and processes, taking ownership of the end-to-end tender process.

If you are a motivated and passionate individual who thrives under pressure, this is the role for you.

Key Responsibilities:

• Identify tender opportunities via OJEU and other appropriate media.
• Manage the bid qualification (bid/no bid) process for new opportunities.
• Maintain a database to evidence visibility from an audit trail and opportunities tracking perspective.
• Deliver compliant, professionally produced proposals within customer-defined timeframes.
• Own the written proposal in terms of content and presentation.
• Analyse scoring mechanisms to ensure the tender achieves the maximum score in all areas.
• Control and interpret information flow with peers and key stakeholders, and critique responses from key submission stakeholders.
• Coordinate and review/edit proposal input from various key stakeholders, following standard formatting and quality standards.
• Champion document management, version control, and change control best practices.
• Act as the central point of contact for any queries/clarifications during the tender process, including awareness of Terms & Conditions, challenging clauses, warranties, liquidity damages, retentions, management fees, etc.
• Finalise the tender submission prior to the deadline.
• Arrange debriefs with customers post-contract award and communicate debrief inputs/outputs to key stakeholders.
• Share best practices and knowledge to achieve high operational standards.
• Build processes and cross-functional working practices that improve team capability and performance.
• Review, update, and improve processes and systems, including computer systems, document archiving, and storage.
• Build relationships and work closely with key stakeholders, including internal/external customers (including NHS SC), taking ownership for problem-solving and resolving issues cross-functionally.
• Maintain management information of tender gains, retains, opportunities, and losses, including expiry/renewal data.
• Deep dive into tender losses, identifying reasons and areas for improvement.
• Manage and update tender response libraries with best score responses.
• Ensure pricing files are kept up to date, including Arjo list price, ICES, and framework prices.
• Build product knowledge to help complete tender specification responses.
• Support the Ireland team with their SQ, RFI, PQQs, and ITTs.

What We Offer:

• Hybrid Working: Enjoy a balanced work-life with 2 days working from home and 3 days in the office
• Collaborative Environment: Thrive in our Head Office where teams share knowledge and experience.
• Long Service Awards: Many of our employees have long service awards, reflecting our supportive and rewarding work environment.
• Employee Recognition: Celebrate your achievements with our Hero Awards and Employee of the Month program.
• Additional Perks: Benefit from eye care vouchers, hybrid/electric car salary sacrifice scheme, cycle to work scheme, a perks app, discounted gym memberships, and more!

Skills and Experience Required:

• Excellent Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook.
• 2 years of demonstrable experience in tender submissions is essential.
• Knowledge of NHS procurement procedures/terminology is desirable.
• Knowledge and evaluation of scoring methodologies within NHS or other public sector organisations are desirable.
• Project management experience is desirable but not essential.
• Ability to handle multiple projects simultaneously.
• Excellent written and verbal communication skills at all levels.
• Confidence to hold and facilitate tender kick-off and review calls with multiple internal stakeholders.
• Ability to work on own initiative and prioritise workload effectively.
• Team player with excellent attention to detail.
• Flexible, adaptable approach to workload with the ability to meet deadlines.
• Demonstrate leadership skills.
• Ability to approach sensitive issues with tact, diplomacy, and confidentiality.
• Strong organisational skills, methodical, and attentive to details.
• Ability to build strong working relationships internally and externally.
• Understanding of how to work in a confidential environment with high standards of professionalism and ethics.
• Proactively seek opportunities to increase value by raising standards and championing best practices.
• Conversant with CMS and quality management systems.
• Understanding of industry best practices.
• Knowledge of office practices and procedures.
• SAP and CRM experience is desirable but not essential.

What we will offer in return

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognise and value our global employees. You will have our full support, training and opportunities for professional development, along with an attractive commission structure.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Please be aware that by applying for this role, you are giving Arjo permission to store your information.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com