ICT Support Specialist I

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position: ICT support specialist I
Location: Komorniki (Poznań), on-site/hybrid work
Job type: Full-time

As an ICT Support Specialist, you will be responsible for:

• effectively supporting IT Operations activities for Arjo Poland,
• direct and indirect contact with users,
• managing user and computer accounts in accordance with Arjo global standards,
• troubleshooting, diagnosing and resolving hardware/software incidents,
• offering advice and guidance to users and other IT colleagues where necessary and/ or appropriate work around/s to incidents and problems,
• supporting the activities of Arjo's global IT teams.

The skills and experience you will need for this position:

• minimum of 1,5 years of experience in a similar position, providing end-user support for laptops, desktops, applications and telecommunications,
• fluent English (B2 level) and Polish,
• experience with MS Active Directory,
• experience with the use of BMC Remedy/Helix or similar service desk system,
• experience with Apple IOS, Android and Mobile Device Management,
• experience with installation/updating/troubleshooting with computers and servers based on MS Windows,
• experience with SCCM (preferred),
• experience with Wireless Networks and Mobile Solutions,
• self-reliance,
• high communication skills,
• ability to work in a team,
• ability to organize work time well, punctuality,
• ability to think analytically, define problems and find solutions.

Additional strengths will be:

• IT formal education,
• experience with vSphere,
• experience with managing SharePoint,
• experience with configuring Cisco devices,
• experience with backup solutions,
• experience with ITIL,
• certification in Microsoft and/or network solutions.

What we will offer in return

You will support our vision that great healthcare is always a collective first. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with a competitive package.

Our employees cooperate with us based on an employment contract, enjoy such benefits as Multisport, private medical care and group insurance etc. 

In our company, we do not work rigidly defined hours. You can start to work between 7:00 and 9:00 a.m., which is an extremely valuable option if you get stuck in morning traffic or just want to sleep longer. You can also take advantage of remote work on selected days. 

Additionally, you can count on:

• the opportunity to receive an annual bonus of one month's salary, paid at the end of the calendar year,
• free work transport from Poznań,
• co-financing of training and courses, and the opportunity to develop your skills in our Internal Trainer Academy,
• up to 150 days of remote work per year...
• ...and more

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About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com