Sr. Service Consultant -- McAllen, TX

What moves you? 

Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day!

The Sr Field Service Representative/Driver provides oversight at the assigned service center and facilitates the delivery, pickup, maintenance, cleaning, and quality processing of company assets for assigned locations. Individual will assist the Territory Service Manager in the oversight of the work force providing work assignments for daily activities and tracking service center metrics.  Other responsibilities include compliance related activities such as self-inspections, infection control, and QC/PMI to conform to, support, and enforce all company policies and procedures.  Assist the TSM with supervision of the distributed site operations activities.

Day-to-day functions:

• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Search for equipment that has been misplaced or lost
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to Arjo quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• High school diploma or equivalent
• MUST HAVE clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Experience with Microsoft Office applications, including Word, Excel, & Outlook
• Ability to enter information into work logs and existing computer systems
• Ability to lift up to 75lbs and push/pulling up to 135 pounds
• Ability to drive work truck
• Ability to comprehend work instructions and safety requirements
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

 Our Total Rewards Programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees.

• Total Cash – Base pay ($22 per hour) and variable compensation
• Benefits – Competitive medical, vision, dental, etc. insurance and award-winning 401k plan.
• Paid time-off – vacation, 12 holidays (8 standard/4 floating), birthday and voluntary days off.
• Paid Training and Development - We support the development and growth of our employees through constant growth opportunities.

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About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com