Service Technician - Pretoria, South Africa

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

The Service Technician to work within and support the South African Service structure.

As the Service Technician you will be responsible for:

 Duties:

• Service & repair systems to full working capacity.
• Maintain and follow warranty processors and procedures for all intended repairs.
• Assist with service related queries at hospitals or customer sites.
• Completion of paper work submissions and daily activity reports.
• Fill in and complete job cards for any service repairs, warranties or labour completed
• Communicate weekly visits and schedules to Hospitals
• Maintain & build good customer relationships
• Build relationships with service consultants for support on service activities.
• Assist with IPC and PAC system repairs if needed.
• Plan country trips to outline areas and regions to complete equipment inspections, services & repairs 
• Assess, repair, service & provide reports over a wide range of equipment
• Fill out quotations for replacement parts and keep a track record 
• Adhere to safety and quality standards on all Arjo products.
• Perform annual maintenance services on demo equipment
• Update & capture assessment and manage service records
• Complete quality field actions and provide reports
• Adequate stock control on service parts.
• Maintain company vehicle in good condition.
• Manage tools and testing equipment
• Maintain vehicle mileage log book.

The experience, qualification and skills you will need:

• Minimum of Grade 12 or equivalent.
• Technical and mechanical mind-set.
• Relevant tertiary qualification will be an advantageous.

• Basic computer literacy skills in MS Excel and Outlook.
• Valid driver’s license (Code 08/EB) and PDP would be an advantage.
• Minimum experience in driving company vehicle of at least 2 years.
• Ability to work independently
• Excellent time management skills.
• Understanding of Arjo products.
• Customer Service Orientated.
• Must be available to work after hours on adhoc basis.
• Must be available to travel nationally when needed or required
• Solid business acumen

What we will offer in return

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com